About Our Technicians

With over 75 years experience, our expert guitar technicians can handle everything from set-ups and restringing to major rebuilds. From beginners to touring and recording professional guitarists, everyone who owns a guitar has needs help to make their guitars sound the way they are supposed to sound. More importantly, a guitar must “feel” good when you’re playing it. This “feel” can make the difference between a beginner learning correct techniques easily and having every session be a struggle. For professionals, the ease and comfort they “feel” when on stage or in studio means the difference between getting even the most nuanced notes and passages right or just sounding generic.

From their work in major guitar stores and various shops around the country, it was difficult to get all of the information they needed to make sure that the guitars they worked on were working properly for the clients. It was difficult to “hear” and “see” HOW the clients were playing their guitars most of the time. Hearing someone say that the guitar action was too high or too low isn’t the same as watching the guitarist play their instrument.

And an even bigger issue has emerged during the pandemic—TIME. Guitar sales spiked during 2020-2022 and that meant more and more people were learning to play which caused most shops to experience a backlog for even basic services like restringing guitars. Nothing can kill the enthusiasm of a new guitarist faster than having to wait a week (or more) for something as basic as a simple restring. And it is even worse for professionals who rely on their instruments for their livelihood everyday.

These are the main reasons that Guitar Concierge was born—it’s the best way for our technicians to be able to provide the superior service that allows them to help the most people in the best ways possible. By coming to your home or business to perform most guitar repairs, maintenance and services, Guitar Concierge can watch you play, listen to your instruments in their ‘native environment’ and make recommendations based on your relationship with your guitar.

It’s the ultimate service for guitarists of all skill levels. And it’s as convenient as making a phone call and answering your door!

“Knock, knock.”
”Who’s there?”

“75 years of experience fixing guitars!”